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Privacy policy

I. Collection and Use of Personal Information

When you use the services of this mall, we may ask you to provide personal information, which will be used by us in accordance with this Privacy Policy. You are not obligated to provide the requested personal information. However, in most cases, if you decline to do so, we will be unable to provide our products and services or respond to your inquiries.

Below are examples of the types of personal information we may collect and how we use such data.

II. Personal Information We Collect

When you register an account, make purchases, download software updates or contact us, we may collect your name, mailing address, phone number, email address, contact preferences and other related information.

If you purchase goods or gift cards via our mall, we may collect the recipient’s name, mailing address, email address and phone number provided by you. We use such information to fulfill your requests, deliver products and services, and prevent fraudulent activities.

In certain jurisdictions, we may require users to present government-issued identification documents to comply with applicable laws. This only applies to limited scenarios such as customs declaration.

IV. How We Use Your Personal Information

We will keep you informed of new product launches, software updates and upcoming events in a timely manner. You may opt out of our mailing list at any time by updating your preferences.

We may verify your identity using your personal information such as email address or mobile phone number.

We also send important notifications including order updates related to your purchases. These messages are essential for communication between you and our mall, and you cannot unsubscribe from them.

Your personal information will be used for internal purposes including auditing, data analysis and research, so as to optimize our products, services and customer communication.

Our system integrates SDKs including cn.jpush.android (JPush), com.huawei.hms (Huawei Push), com.alipay (Alipay, Alipay Transit Code, Sesame Credit Real-name Authentication), and com.tencent.bugly (Tencent Bugly). These SDKs will push system updates and notifications to you via the app.

V. Collection and Use of Non-Personal Information

We also collect data that cannot be directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are examples of non-personal information we collect and the corresponding usage.

We may collect your occupation, language, postal code, area code, unique device identifier, referral URL, location and time zone information. Such data helps us understand user behavior and improve our products, services and marketing campaigns.

We gather information about your activities on our website. Aggregated data is used to deliver more relevant content and identify the most popular sections of our website, products and services. For the purposes of this Privacy Policy, aggregated data is deemed non-personal information.

We may collect and store detailed records of your use of our services, including search queries, to optimize search results and enhance service relevance. We generally do not collect your IP address, except when necessary to guarantee the quality of our online services.

VI. Cookies and Other Technologies

This mall, as well as our emails and advertisements, may use Cookies and other technologies such as pixel tags and web beacons. These tools help us analyze user behavior, track website browsing records, and measure and improve the effectiveness of advertisements and online searches. Information collected via such technologies is treated as non-personal information.

If local laws classify IP addresses or similar identifiers as personal information, we will treat them accordingly. Likewise, any combination of non-personal and personal information will be regarded as personal information under this Privacy Policy.

Like most internet service providers, we automatically collect certain data and store it in log files, including IP address, browser type and language, operating system, date and time stamp.

We analyze such data to identify trends, maintain website operations, study user behavior, upgrade products and services, and compile overall user demographics. This information may also be used for our marketing and advertising activities.

Pixel tags enable us to send readable emails and track whether emails have been opened. We use such data to reduce unnecessary email communications to users.

VII. Other Provisions

We may disclose your personal information if required by laws, legal proceedings, litigation, or requests from public authorities and government agencies inside and outside your country of residence. Disclosure may also be made if we determine it is necessary or appropriate for national security, law enforcement or other matters of public interest.

We may disclose your information when reasonably necessary to enforce our terms and conditions, or to protect our business operations and users. In the event of restructuring, merger or sale of our business, all collected personal information may be transferred to the relevant third parties.

Protection of Personal Information

We attach great importance to the security of your personal information. We adopt encryption technologies such as Transport Layer Security (TLS) to protect your data during transmission. Your personal data is stored on computer systems with restricted access, which are located in physically secured facilities. Your account password is stored in encrypted form, and the same protection applies when we use third-party storage services.

VIII. Privacy Inquiries

If you have any questions regarding this Privacy Policy or our data processing practices, or wish to file a complaint about potential violations of local privacy laws, please contact us via our official support hotline.

Upon receiving privacy-related inquiries or requests for data access/download, we will categorize submissions and respond to your questions. We may request additional information for complex issues, and all submitters of major inquiries will receive a reply.

If you are dissatisfied with our response, you may file a complaint with the competent regulatory authority in your jurisdiction. Upon request, we will provide information about applicable complaint channels based on your situation.

We reserve the right to update this Privacy Policy at any time. We will publish notices and the revised version on our official website in the event of material changes.

Permission Descriptions

<android.permission.WRITE_EXTERNAL_STORAGE>: Access files on the user’s SD card. With user authorization, this permission is used for avatar modification in the personal center and contacting customer service for product inquiries before purchase.
<android.permission.CAMERA>: Access the device camera. With user authorization, this permission is used for avatar modification in the personal center, contacting customer service for product inquiries before purchase, and scanning QR codes on the homepage to participate in promotions such as bargain hunting and group buying.
<android.permission.RECORD_AUDIO>: Access the audio recording function. With user authorization, this permission allows users to send voice messages to customer service for product inquiries before purchase.